Who we are

Welcome to ZariiandSoul. These Terms & Conditions govern your use of our website and the purchase of women’s clothing and accessories from our store.

By accessing or using our website, you agree to comply with these Terms.

Eligibility

By using this website, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into a binding contract
  • The information you provide is accurate and complete

Products & Pricing

  • All products listed are subject to availability.
  • We reserve the right to discontinue products at any time.
  • Prices are listed in INR .
  • We may update pricing without prior notice.
  • In case of pricing errors, we reserve the right to cancel the order.

Orders & Payment

  • Orders are confirmed only after successful payment.
  • We accept payments through Razorpay / COD
  • We reserve the right to cancel or refuse any order due to fraud suspicion or incorrect pricing.

Shipping & Delivery

  • Orders are processed within [X] business days.
  • Delivery timelines depend on your location.
  • Delays may occur due to courier issues or unforeseen circumstances.
  • Customers must provide accurate shipping details.

Returns & Exchanges

  • Returns/exchanges are accepted within 10 days of delivery.
  • Products must be unused, unwashed, and in original packaging.
  • Sale items may not be eligible for return.
  • Refunds will be processed to the original payment method within 10 days after approval.

Cancellation Policy

  • Orders can be cancelled within 1 hour before dispatch.
  • Once shipped, cancellation is not possible.

Intellectual Property

All content on this website including:

  • Images
  • Product descriptions
  • Logos
  • Designs

are the property of zariiandsoul.com and may not be copied or used without permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack or damage the website
  • Provide false information

10. Limitation of Liability

We are not liable for:

  • Indirect or consequential damages
  • Delivery delays caused by courier services
  • Minor color variations due to screen differences

Privacy

Your use of our website is also governed by our Privacy Policy.

Governing Law

These Terms shall be governed by the laws of India
Any disputes shall be subject to the jurisdiction of courts in India.

Contact Information

If you have questions about these Terms, contact us:

Email: support@zariiandsoul.com
Phone: [Your Phone Number]
Address:No-3029, Z Block, Carpaga Apartments, 13th Main Road, Shanthi Colony, Anna Nagar, Chennai, TamilNadu, 600040